Thanks chloe , she has sent in all documents in her name like bank card I d and proof of address , she has sent the same documents to every site she been on and never been under review before and was worried she had done something wrong but she hasn't done anything different on leo site, and never been under review before she said it makes her feel like she's been investigated when she's done nothing wrong ,, she's been on live chat to them but they not very helpful and they not given her any time frame as to how long this review is going to take ,, and with xmas just round corner she could do with her winnings as it is alot of money to her ,, well to anyone ,, she said to live chat that all documents are legit like and asked if she will get her account back as soon as they prove they ok but the chat was not very helpful at all ,,one did say takes a few days but another one said couldn't give a time frame ,, it's just very frustrating x