JackpotCity Casino

JackpotCity Casino is inspired by the glitz and glamour of the Las Vegas strip, bringing that authentic casino feel straight to your screens. 

Owned and operated by Betway Ltd, JackpotCity Casino has a lot to offer, with a huge selection of slots, slingo, table games, and live game shows. 

Fully licensed and regulated by the United Kingdom Gambling Commission and the Malta Gaming Authority, JackpotCity provides a safe, secure, and fair place to play, no matter where you are in the world. 

The team at Hideous Slots have taken a close look at everything this online casino has to offer, from its welcome bonus to its payment methods and games selection. Our in-depth review will help you decide if JackpotCity is your perfect bet.

JackpotCity Casino Slot Selection

Breaking Down Our Casino Score

Every single casino reviewed at Hideous Slots is put through a full inspection before getting a final rating out of five. 

As part of our testing, we analyse the bonuses, payment options, game selection, support responsiveness, and more, to paint our readers a clear picture of what to expect. 

To make things even easier, we provide these individual categories with their own scores, so you can see if JackpotCity ticks all the right boxes. 

JackpotCity Casino Welcome Bonus

Bonuses can often make or break a player’s experience on a new site, but luckily, JackpotCity Casino offers a solid welcome package to get started. 

New players making an initial deposit of at least £20 will automatically earn a match bonus of 100% (up to £100). For example, if you deposit £100, you’ll get an extra £100 to pad out your balance to £200. 

Additionally, if you wager £20 on any Games Global title, you’ll automatically get 100 free spins, which are valid on the Gold Blitz and JackpotCity Gold Blitz slots. 

As always with any casino promotion, there are some terms and conditions to keep in mind: 

• New UK-registered players only. 
• Debit card deposits only. 
• Offer valid seven days from initial registration. 
• Depositing £20 in multiple transactions will not qualify (e.g., two x £10).
• Bonus funds are subject to 50x wagering requirements before funds can be withdrawn. 
• Offer only permitted once per person, household, family, email address, and debit card number. 
• Free spins are valid on the original Gold Blitz or JackpotCity Gold Blitz slots only. 
  • Free spins valued at 10p. 
  • No wagering requirements attached to free spins. 
• Full terms and conditions apply. 

This welcome offer is quite generous, although the 50x wagering requirements on the bonus funds are slightly higher than average. 

JackpotCity Casino Ongoing Rewards

JackpotCity Casino offers a solid range of ongoing promotions to reward existing customers. Weekly casino rewards are a notable feature, offering up to 100 free spins and £10 in bonus funds each week. 

The platform also regularly hosts cash giveaways and casino tournaments, where players can compete to win free spins, bonus funds, and real cash prizes.

Current offers are clearly displayed in the ‘Promotions’ tab at the top of the UI so players can see what’s currently available. 

Players can also sign up to JackpotCity Casino’s marketing materials via email or SMS to get access to exclusive deals that may not be advertised anywhere else.  

JackpotCity Casino Slot Selection

JackpotCity Casino shines when it comes to its slots collection, boasting hundreds of titles from the best providers in the business, including a strong Megaways section. 

The library blends timeless classics with new releases, giving players plenty of choice in terms of volatility and features. 

The site includes a Top 10 section, displaying all the currently trending titles based on what players are spinning the most.

Another highlight is that players can also ‘favourite’ their most-played games by hitting the star icon on a game’s icon, adding it to their ‘My Games’ library for easy access. 

JackpotCity Live Casino Games

JackpotCity Casino provides a polished and robust selection of live games, ranging from game show-style experiences to classic table games. 

There’s a solid range of blackjack, baccarat, roulette, and poker tables on offer, coming from trusted providers like Evolution, OnAir, Pragmatic Play Live, and Playtech. There’s easily something to suit all player preferences, with varying stake limits, rule variations, and themes available.

In terms of live game shows, there’s a little less to choose from. Still, all the popular titles are available, including Crazy Time, Monopoly Live, Lightning Dice, and Cash or Crash. 

JackpotCity Casino Live Casino

Mobile Gambling at JackpotCity Casino

JackpotCity Casino works smoothly on mobile, with the platform fully optimised for smartphones and tablets. 

There are also two dedicated apps for iOS and Android, making everything accessible straight from the homescreen. 

On the mobile version and apps, there are all the same features, promotions, games, and security measures as the main desktop site with fast load times.

Overall, the mobile experience at JackpotCity Casino suits those who prefer to game on the go. 

JackpotCity Casino Payment Options

JackpotCity Casino supports a common range of payment methods for both deposits and withdrawals, although options like Apple Pay, Google Pay, and Paysafecard are notably missing. 

Deposits are processed instantly with no fees. Withdrawals are also impressively fast, typically processed within one to three business days, depending on the method.

That being said, JackpotCity Casino does have one minor downside. The minimum deposit and withdrawals are on the higher end, at £/€/$20, which may make the platform slightly alienating towards lower stakes players. 

Customer Support at JackpotCity Casino

If players encounter an issue while playing at JackpotCity Casino, they can reach out to their support team via live chat.

Before talking to a human representative, though, you’ll find the AVA (Automated Virtual Assistant) chatbot. We found this experience to be quite frustrating because it didn’t understand some of our queries, and provided incorrect information, such as saying the minimum deposit was £50 for Neteller.

There’s a comprehensive Help and Support section, which covers common topics like Promotions, Deposits/Withdrawals, and Technical Support. We found this answered any lingering questions we had, and it’s regularly updated to cover current information and T&C updates. 

JackpotCity Casino Responsible Gambling Features

It’s clear that JackpotCity Casino takes responsible gambling seriously, providing a range of tools to help their players stay in control: 

• Deposit Limits: Set a cap on how much can be deposited daily, weekly, and monthly.
• Session Reminders: Enable pop-up reminders to tell users how long they’ve been playing. 
• Take a Break: Temporarily pause an account for 24 hours or up to six weeks. 
• Self-Exclusion: Take a longer break if needed, for up to five years. 
• Account Closure: Completely close your account permanently. 

The casino also links out to trusted support organisations like GamStop and GambleAware, ensuring all players have access to additional support, should they need it. 

JackpotCity Casino makes these features available to all customers from the second they sign up, promoting a safe and sustainable gambling environment.

Pros and Cons of Jackpot City Casino

At Hideous Slots, we believe that honesty is always the best policy. That’s why we aim to give our readers the full picture of what makes a casino good and where it is lacking. 

We’ve pulled together a brief summary of the pros and cons for JackpotCity Casino; take a look below. 

Hideous Slots Expert Verdict 2025 

JackpotCity Casino offers a well-rounded, versatile experience for players looking for an authentic casino experience from the comfort of home, with player-friendly promotions and faster-than-average payouts. 

The way the slots are organised was a highlight for us, especially with the addition of adding favourited games to your own library for easy, instant access. The live casino section was also a pleasant surprise, covering good ground with a fun variety of games and live providers. 

What keeps it from getting five stars is the accessibility of the live chat and the lack of notable providers like NoLimit City and NetEnt, but all those things aside, JackpotCity Casino is well worth a look for players who value speed and simplicity.