Grosvenor Casino

If you’re a regular at land-based casinos or know the gambling industry well, chances are you’ve heard of Grosvenor Casino. 

But Grosvenor isn’t just another online casino — it’s one of the UK’s best-known gambling names with decades of heritage behind it. 

Operated by The Rank Group and licensed by the UK Gambling Commission (UKGC) for players in the UK and the Gibraltar Gambling Commission (GGC) for players elsewhere, Grosvenor brings its trusted reputation to the digital space with over 2,000 slots, table games, a specialist live casino offering, and even a sportsbook. 

The expert team at Hideous Slots have taken a close look at this iconic site, from the bonuses and payments to the game selection, to see whether or not Grosvenor is keeping pace with the competition in 2025.

Grosvenor Casino Homepage

Breaking Down Our Casino Score

At Hideous Slots, we don’t just give every casino a generic rating and leave it there.

We dig deep into everything that’s on offer, from the bonuses (and sneaky T&Cs) and payments to the customer support and overall games library. 

This way, players can see how a casino stacks up in the areas they care about.

Maybe you’re more into slots and don’t care about the live casino, or you’re a loyal Visa user and aren’t fussed about other payment methods.

No matter your preferences, our score breakdown can help you decide if a casino fits into your preferences. 

Here’s how we rated Grosvenor across every category. 

Grosvenor Casino Welcome Bonus

Grosvenor is a big name in the casino world, so it’s no surprise that their welcome bonus is equally as impressive. 

New players can automatically earn a £30 bonus credited straight to their account when they deposit a minimum of £20. 

This bonus lets users explore the entire platform, including the large selection of slots and live games. 

There are some terms attached to this deal, as outlined below: 

• 18+ only. 
• Customers must make a first deposit of £20 to get a £30 bonus. 
• Wagering requirements is 30x.
• PayPal and Paysafecard deposits are excluded from this offer.
• Games contribute differently to wagering
  • Slots = 100%
  • Live games = 10%
  • Jackpot and progressive games = 50%
• Customers have 30 days from crediting to fulfill any wagering requirements before the bonus is forfeited. 
• Maximum amount that can be converted from bonus to cash is £2,000.

Overall, this welcome offer is pretty solid, although the minimum deposit is a little on the dearer side. The below-average wagering requirements make up for it, with fair, transparent terms. 

Grosvenor Casino Ongoing Rewards

The Grosvenor Casino promotions page is home to a wide array of ongoing promotions.

It’s split into three main sections: casino, slots, and live, showcasing specific promos for each. 

While there wasn’t much going on at the time of writing, there’s a daily prize wheel, free spins, cash giveaways, and free bets to be had, as well as regular casino tournaments and Pragmatic Play’s Drop & Wins. 

Notably, there is no loyalty or VIP program, which feels like a bit of a missed opportunity for such a big-name casino brand.  

Grosvenor Casino Slot Selection

The slots page at Grosvenor Casino is well organised with over 2,000 titles currently in the catalogue. 

Players will see the Top Slots, New Slots, Megaways, Classic Slots, Drops and Wins, Fishing Favourites, and, for quick reference, the All Slots option.

The latter presents every single one of the slot games at Grosvenor Casino in alphabetical order from 00-Z. 

The slot library covers all realms of possibilities, from classic fruit machines and old faves to modern video slots and progressive jackpots to suit all player preferences. 

There are even Grosvenor-exclusive titles, such as Grosvenor Branded Megaways, Grosvenor Big Bass Splash, and more. 

Regular rolling studio spotlights also shed light on otherwise underrated providers. 

Our only caveat was that filtering could be more intuitive, with select categories or themes, but the search bar makes it easy to find specific titles. 

Overall, Grosvenor’s slot section is vast, making it a reliable choice for UK players who want both quality and quantity in one place. 

Grosvenor Casino Live Casino Games

Where Grosvenor Casino shines is with their live dealer options.

You can play at some of the best UK casinos with the ‘Live from Grosvenor’ series – these are streamed in real-time from The Vic, Birmingham, Nottingham, and other glamorous Grosvenor Casinos, each with varying stake levels.

Aside from this, there are many other live casino options to choose from, with great categorisation, including 10p Games, Crazy and Lightning from Evolution, as well as New Games.

The UK casino also offers live roulette, live blackjack, live baccarat, and live roulette, courtesy of Evolution and Pragmatic Play Live, with English-speaking dealers and non-stop action. 

For something a little more interactive and fun, there are plenty of live game shows to enjoy, including fan-favourites like Crazy Time, Lightning Storm, and Family Feud.

Grosvenor Casino Live Casino

Grosvenor Casino Sportsbook

Away from live casino, slots, and table games. Grosvenor Casino operates a well-oiled and professional sportsbook. 

You will find markets that cover all types of world-class sports, including football, horse racing, darts, and snooker.

We were pleased to see that their selection even covers niche markets like esports and TV/Politics in great depth. 

There’s also a live in-play sports section and competitive odds scattered across this impressive page.

Grosvenor Casino Sports Betting

Mobile Gambling at Grosvenor Casino

There’s no other betting site that does mobile gambling quite like Grosvenor Casino, with five dedicated apps available for both iOS and Android. 

These include: “Grosvenor Sport,” Grosvenor Live Casino,” “Grosvenor Casino,” Grosvenor Poker Online Games,” and “Grosvenor Poker Live.”

This is a great selection of apps that’ll keep most, if not all, players happy, and knocks it out of the park compared to other similarly-sized sites that have no apps at all.

If you prefer playing via a mobile browser, Grosvenor Casino’s site is fully optimised with HTML5 technology, meaning all games adapt to smaller screens without losing performance. 

Everything loads fast with zero lag, responsive gameplay, and crystal-clear graphics, with all the same functionality as the desktop version, from sign-up to withdrawals. 

Grosvenor Casino Payment Options

Grosvenor Casino keeps things nice and easy for UK players, focusing on familiar, trusted methods. 

The choice is definitely more limited compared to other well-known casinos, with just five options available. 

Deposits are processed instantly, while withdrawal processing times range from one to three working days, depending on the method. 

Players will be pleased to know that all transactions are fee-free, and all payments are protected by advanced SSL encryption in line with their UKGC license. 

Like most casinos, players will also be required to withdraw their winnings via the same method they used to deposit.

We would like to see more e-wallets, like Skrill and Neteller, added in the future. 

Customer Support at Grosvenor Casino

Customer support isn’t difficult to find on the Grosvenor site. 

There are a few ways that you can get in touch if you need to: 

• Live Chat: The live chat is accessible between 7AM and 22:30 GMT with live agents. Outside of this time, you’ll be met by an AI chatbot. 
• Telephone: You can call their toll-free number at 0800 083 1990 to speak to a real support agent. 
• Email: Players can fill in the on-site contact form to reach out to support.

Grosvenor Casino also offers a pretty decent FAQs page with all the right questions and answers. They are divided into subsections for quick reference and cover a couple of topics.

While we were pleased by the level of support offered by Grosvenor Casino, offering 24/7 live chat with real human agents would be the logical next step for a better experience. 

Grosvenor Casino Responsible Gambling Features

Before you begin your player journey at any online casino, you should always check to see if the site adheres to safer gambling. 

Grosvenor Casino are committed to protecting players – they’ve implemented the Keep it Fun initiative. These are a set of tools that players can turn to if their gambling isn’t fun or safe anymore.

• Deposit Limits: Control the amount you spend by setting deposit limits on your account. 
• Time-Outs: A time-out is always a good idea when a player needs time away from playing. They can arrange to freeze their account with the casino and remove themselves from gambling for a while. 
• Self-Exclusion: Set a time limit that the player will not be able to log in and use their casino account – this can be for six months or more, depending on the needs of the player. 
• Reality Checks: Tells the player how long they’ve been playing, updating them at regular intervals with a pop-up. These can be set by the player anytime and adjusted if needed.

On the ‘Support Tab’ as part of their commitment to safer gambling with their Keep It Fun initiative, Grosvenor Casino also provides links to third-party support organisations like BeGambleAware, GamCare, and GamblingTherapy for any players who feel like they could use the extra guidance. 

Grosvenor Casino Game Selection

Pros and Cons of Grosvenor Casino

At Hideous Slots, we’re all about honest, trustworthy reviews that give you the whole picture, so you can make decisions based on what really matters to you. 

That’s why we give you the positives and the negatives of every casino, so you know exactly what to expect before signing up. 

Read some of the pros and cons of Grosvenor Casino below.

Hideous Slots Expert Verdict 2025

With decades of history behind it, Grosvenor Casino has built up a reputation for trust, solid gameplay, and a standout live casino lobby. 

They’ve proved that an old dog can learn new tricks, with their modernised platform and dedicated apps for iOS and Android users. The game collection is also top-notch, with a great selection of slots and table games. 

Their dedication to safer gambling with their Keep It Fun initative also shines through, giving players extra peace of mind.

On the flip side, though, we’d love to see a bigger variety of payment methods with more e-wallets and a bigger welcome bonus to help Grosvenor keep pace with other online casinos. 

Still, if you’re after a tried-and-tested casino with strong reliability and an established brand, Grosvenor Casino is well worth trying out.